Choose your bags
Select the waste category, bag size and quantity for your pickup.
Pick a time. Review the price.
Request a pickup now or choose an available slot. Confirm your server-calculated quote.
Meet your collector
Keep your bags ready. Share your pickup code only when your collector arrives.
Follow through to completion
Track the collection through delivery verification, then leave a rating.
Step by step
Everything that happens, in order.
Before pickup
- Sign in with your mobile number and a one-time code — on this website or in the app.
- Add your address and drop a pin so your collector finds you easily. We check that it is inside a service area.
- Choose your waste category, bag size, quantity and a pickup time, then review your quote.
- Pay securely. Online payments confirm instantly; bank transfers and DuitNow QR receipts are checked by our team first.
On the day
- A verified collector nearby accepts your job. You see their name, vehicle and live progress.
- Use the contact option for your assigned collector during an active collection. Contact details are available only to the parties involved.
- When they arrive, share your pickup code (or confirm in the app) and hand over your bags.
- If there is more waste than booked, the collector proposes a new price. You decide.
After pickup
- Your collector delivers to an approved collection point, which confirms receipt.
- Your official receipt and invoice are available to download from your booking.
- Earn WastIQ Points on completed collections and use them on future bookings.
- Rate your collector, and open a support ticket if anything was not right.
Ready for a clearer doorstep?
Book in a few minutes with your mobile number. No app download needed.