Know the price first
Review an itemised quote before you confirm. Extra quantities need your approval.
A little less waste. A little more living.
A cleaner home starts at your doorstep.
Bag it, book it, and get on with your day. Arrange household waste collection and follow your pickup from your phone.
Collection availability depends on your address and collector availability.
Follow your collection
See your booking status and your collector’s location during an active pickup.
Make room for rewards
Earn WastIQ Points on completed collections and redeem eligible points at checkout.
How it works
From your doorstep to a fresh start.
Choose your bags
Select the waste category, bag size and quantity for your pickup.
Pick a time. Review the price.
Request a pickup now or choose an available slot. Confirm your server-calculated quote.
Meet your collector
Keep your bags ready. Share your pickup code only when your collector arrives.
Follow through to completion
Track the collection through delivery verification, then leave a rating.
What we collect
Everyday waste, collected properly.
Choose a category and bag size when you book. Each service lists what it accepts, so you know before your collector arrives.
Household waste
Everyday household rubbish in bags.
Why WastIQ
Built for trust at every step.
A price before you commit
Your quote is calculated by our system from approved area prices and shown in full — bags, fees, discounts and tax — before you confirm.
Verified collectors
Every collector submits their identity, driving licence, vehicle grant and a selfie. Our team reviews them before any job is offered.
Your pickup code
A one-time code confirms the right collector is at your door. Share it only when your bags are being collected.
Live progress
Follow your booking from assignment to drop-off, including your collector’s location while they are on the way.
Responsible drop-off
Collected waste goes to an approved collection point. The point’s operator confirms the delivery before your booking is marked complete.
Local and bilingual
Use WastIQ in English or Bahasa Melayu, and pay with familiar Malaysian payment methods.
Who it’s for
Wherever waste piles up.
Households
Landed homes, apartments and condominiums. Book when the bags pile up — no need to wait for the next round.
Busy families
Schedule a slot that fits your day, or request a pickup now when you need the space back.
Shops and small offices
Clear everyday waste from your premises. Talk to us about regular collections for your business.
Moving and spring cleaning
Book several bags at once and get everything out in one visit.
Pay your way
Familiar, secure payments.
Card payments and online banking use the payment provider’s checkout. Available methods are shown when you book.
See prices in your area →- FPX online banking
- Debit and credit cards
- E-wallets
- DuitNow QR
- Bank transfer
- Cash on collection (eligible bookings)
Become a collector
Make your next move count.
Help keep your community clean. Register your interest and our team can guide you through collector onboarding, document review and service-area availability.
Register your interest →↗
Take WastIQ with you
Our mobile apps are on the way. You can book on the website today.
Questions
Good to know before you book.
Do I need to download an app?
No. You can book on this website with your mobile number and a one-time verification code. The mobile app offers the same features with notifications.
How soon can my waste be collected?
Choose “pickup now” and we look for an available collector near you straight away, or pick a scheduled slot that suits you. Availability depends on your area and collectors nearby.
How do I know if you cover my area?
Use “Check your area” or enter your address when booking. We only accept bookings inside active service areas.
Can I change or cancel a booking?
You can cancel before pickup from your booking. To change items or time, cancel and book again. Refund eligibility is shown when you cancel.
What if I have more bags than I booked?
Your collector records the actual quantity and proposes a new price. It only applies if you accept; if you decline, only the booked quantity is collected.
Ready for a clearer doorstep?
Book in a few minutes with your mobile number. No app download needed.